Eugene Cho

how to start your own non-profit cafe

 

One of the most common emails I get is about Q Cafe and it goes something like this:

How did you start Q Cafe?

and then it escalates into about 50 other additional questions. Q Cafe opened its doors in 2002 and during that time, there weren’t many folks to ask simply because there weren’t many who were doing these kinds of things. In the first couple years, I genuinely tried to be a good dude and attempted to answer those questions but eventually, I couldn’t sustain it. I stopped responding to most of the emails or at best, I responded with my infamous “Haiku Emails”…

Hey.
Your vision is cool.
Go for it.
Hard work.

And indirectly, I ended up being a jerk not because I’m a jerk (or at least, I hope I’m not) but I just couldn’t answer all the emails and our other cafe staff are stretched as it is. This is why we’ve tried to pull some resources together to be of some small assistance and encouragement to folks.

I ended up videotaping a Q/A session some time ago with a guy who was crazy enough to fly up to Seattle to work as our slave intern for couple weeks.  We always say no to these requests but he’s one of those folks that emailed and kept emailing. I’m sharing this video interview, articles, other videos, and pics as a resource to those who are interested in doing something similar – contextually – in their neck of the woods.

If you have any additional questions AFTER watching the video interview (below), ask them here as comments and I or one of my cafe staff will do our best to answer them. From here on out, I’ll simply refer people who email me to this blog entry.  * FWIW, my staff or I do some private consulting for a fee and also have a cafe manual  for $50 (email office@qcafe.org). I’d also strongly encourage you to read “My 5 Personal Advice for Entrepreneurs.” All the donations go to support the work of Q Cafe.

What is Q Cafe?

Q Cafe is non-profit neighborhood cafe in Seattle featuring direct trade espresso and tea, live music, art, and community events.

We proudly serve Stumptown Coffee; support local artists and musicians through our art gallery and live music venue; host many groups through the rental of our space; host community events; help collect resources for the homeless community; and give back 10% of all cafe sales to local and global non-profit causes. In addition to great coffee and tea, Q Cafe also features free WiFi for laptop users, 2 desktop kiosks for internet [30 minutes/purchase], a kids’ room for parents and children, countertop tables and benches for laptop user with easy access to outlets, a piano, and plenty of comfy chairs and sofas.

Relevant Links:

Interview, videos, and resources

And some pictures:

copy-of-coreys-pictures-050.jpg twellsatq3.jpg copy-of-_mg_0111.jpg lm6.jpg qhippop002.jpg _mg_4152.jpg nickelcreek3.jpg _c032454.jpg copy-of-_dsc0677.jpg

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21 Responses

  1. Angela Harms says:

    The cafe looks very awesome. Thought you might want to know that beginning at the second sentence on the cafe website is this:

    Our hours are Mon-Wed; Friday [8am-9pm]. We host an OPEN MIC on Tuesday evenings from 6-9.30pm. On Thursdays, we are open from 8am-9pm. We re-open on Fridays at 7.30pm for Live Music [shows begin at 8pm].

    In case you’ve seen it too many times to be able to tell, it doesn’t make sense. Mon-Wed & Fri 8a-9p, and oh, Th 8a-9p also. And after you close at 9p on Friday, you reopen at 7:30p. And on Tue you don’t actually close until 9:30.
    Anyway, the cafe sounds lovely. Wish I was ambitious enough to want to start one. 🙂

  2. wow…
    awesome ideas
    i love it so much…

  3. Don’t worry, yours isn’t the only church failing to bless others with the knowledge its gained. I’m about to take on spending something like 2 days a week figuring out how our church can spread it’s wealth of resources, most of which could be described as “intellectual”.

  4. […] This post was Twitted by CharityGiving […]

  5. mattbusby says:

    Again, thanks Eugene for letting me “be the Q’s slave”, haha! It really wasn’t bad. I had a great time and have learned so much from your staff. Like I said in the video, you’ve got a great team at Q! Please let em know I said thanks!

    By the way, if anyone is reading this who has started or is thinking of starting a cafe like this, please let me know (leave a comment on my blog). I would love to hear your story and just stay connected to people who share a similar passion.

    • Jeri Clos says:

      My small church is just now getting ready to set up a teen coffee house, we have been give a large house that we will be renting for $1 a month. Any suggestions on legal issues that might arise from having an open place for teens.

      Thanks,

      Jeri

  6. Hey Eugene,

    Thanks for this post, very informative. I’ve been one of those tons of emailers/facebook messagers bugging you about your vision, so thank you for your responses. I’ll definitely get in touch with Matt to share some thoughts.
    I’m developing a non-profit working on projects and partnering in Rwanda and Swaziland, and we finally have a temporary website up (www.changelivesfoundation.net), check us out.
    I am working on my own vision to develop a sustainable community coffee shop as well, but I understand it will take some time, and lots of outside sources.
    Thanks for the info and the updates, hope that One Days Wages is coming together for the official launch!
    Exciting stuff!
    -Best,
    Laura

  7. dave in hawaii says:

    hey eugene! thanks so much for posting this! really helpful and insightful. an amazing story, and thanks for sharing the difficulties and struggles as well as the successes.

  8. simplyintentional says:

    So awesome! I was just sharing with people in Portland about Q-cafe and hoping to speak with you about it was on my priority list. Thanks for the post, but most of all, the inspiration….

  9. […] Eugene Cho writes about how to start your own non-profit community cafe. […]

  10. Thanks for posting these videos! I’m one of the Pastors at Crosspoint Church where Matt has interned.

    (And he’s a stinker for not sharing this with me)

    Looking forward to his continuing story.

  11. […] And for those with questions about starting your own non-profit cafe -> click here. Possibly related posts: (automatically generated)zoka’s or stumptown coffee? « beauty […]

  12. […] – along with some other things – to give up “coffee” during the Lent season. Trust me, for someone that runs a cafe, has his offices in a cafe, and has access to free Stumptown coffee whenever I want, this will […]

  13. […] along with some other things — to give up coffee during the season of Lent. Trust me, as someone who runs a cafe, has his offices in this cafe, and has access to free Stumptown Coffee whenever I want, this will […]

  14. Alisha says:

    Hey everyone, we just opened our non-profit Tea shop and Cafe here in Colorado Springs, Colorado. It has been months in the planning, so wish us luck.

  15. Jf says:

    A Christian superstar who doesn’t return phone call – – – never mind.

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stuff, connect, info

One Day’s Wages

My Instagram

Back safely from Iraq, Lebanon, and Jordan. Thanks for your prayers. 
I have numerous stories to share but for now, the following came up in every conversation with Iraqi/Syrian refugees:

1 Have tea with us. Or coffee. Or juice. Or something with lots of sugar in it. Or better yet, all of the above.
2 We want peace. We want security. 
3 We hate ISIS. 
4 We just want to go home.
5 Please don't forget us.

Please don't forget them... Father, please bless and protect these Iraqi and Syrian "refugee" children that have already endured so much. Protect their hearts and mind from unfathomable trauma. Plant seeds of hope and vision in their lives. And as we pray for them, teach us how to advocate for them. Amen. "We don't call them refugees. We call them relatives. We don't call them camps but centers. Dignity is so important." -  local Iraqi priest whose church has welcomed many "relatives" to their church's property

It's always a privilege to be invited into peoples' home for tea - even if it's a temporary tent. This is an extended Yezidi family that fled the Mosul, Iraq area because of ISIS. It's indeed true that Christians were targeted by ISIS and thatbstory muat be shared but other minority groups like the Yezidis were also targeted. Some of their heartbreaking stories included the kidnapping of their sister. They shared that their father passed away shortly of a "broken heart." The conversation was emotional but afterwards, we asked each other for permission to take photos. Once the selfies came out, the real smiles came out.

So friends: Pray for Iraq. Pray for the persecuted Church. Pray for Christians, minority groups like the Yezidis who fear they will e completely wiped out in the Middle East,, and Muslims alike who are all suffering under ISIS. Friends: I'm traveling in the Middle East this week - Iraq, Lebanon, and Jordan. (Make sure you follow my pics/stories on IG stories). Specifically, I'm here representing @onedayswages to meet, learn, and listen to pastors, local leaders, NGOs, and of course directly from refugees from within these countries - including many from Syria.

For security purposes, I haven't been able to share at all but I'm now able to start sharing some photos and stories. For now, I'll be sharing numerous photos through my IG stories and will be sharing some longer written pieces in couple months when ODW launches another wave of partnerships to come alongside refugees in these areas. Four of us are traveling together also for the purpose of creating a short documentary that we hope to release early next year.

While I'm on my church sabbatical, it's truly a privilege to be able to come to these countries and to meet local pastors and indigenous leaders that tirelessly pursue peace and justice, and to hear directly from refugees. I've read so many various articles and pieces over the years and I thought I was prepared but it has been jarring, heartbreaking,  and gut wrenching. In the midst of such chaos, there's hope but there's also a lot of questions, too.

I hope you follow along as I share photos, stories, and help release this mini-documentary. Please tag friends that might be interested.

Please pray for safety, for empathy, for humility and integrity, for divine meetings. Pray that we listen well; To be present and not just be a consumer of these vulnerable stories. That's my biggest prayer.

Special thanks to @worldvisionusa and @worldrelief for hosting us on this journey. 9/11
Never forget.
And never stop working for peace.

Today, I had some gut wrenching and heart breaking conversations about war, violence, and peacemaking. Mostly, I listened. Never in my wildest imagination did I envision having these conversations on 9/11 of all days. I wish I could share more now but I hope to later after I process them for a few days.

But indeed: Never forget.
And never stop working for peace.
May it be so. Amen. Mount Rainier is simply epic. There's nothing like flying in and out of Seattle.

#mountrainier
#seattle
#northwestisbest

my tweets

  • Every convo with Iraqi/Syrian refugees included: 1 Have tea with us 2 We want peace 3 We hate ISIS 4 We want to go home 5 Don't forget us || 2 days ago
  • Back safely from Iraq, Lebanon, Jordan to assess @OneDaysWages' partnerships & to film mini-documentary on refugee crisis. So many emotions. || 2 days ago
  • Pray for Mexico. For those mourning loved ones. For those fighting for life - even under rubbles. For rescue workers. Lord, in your mercy. || 2 days ago
  • Don't underestimate what God can do through you. God has a very long history of using foolish and broken people for His purposes and glory. || 4 days ago
  • Father, bless these Iraqi and Syrian refugee children that have already endured so much. As we pray, teach us how t… twitter.com/i/web/status/9… || 6 days ago
  • Pray for Iraq. Pray for persecuted Church, minority groups (Yezidis) and Muslims alike who are suffering under ISIS: instagram.com/p/BZF2j6Ngrna/ || 6 days ago